Contact SKYLRK

We are a small team and we take that seriously. When you reach out, you are talking to a real person — not a bot, not a ticket queue that disappears for a week.

Whether you have a question about sizing, need an update on your order, want to sort out a return, or just want to say something — we want to hear from you.

Get in Touch

Email: support@skylrkco.shop

This is the fastest way to reach us. We check this inbox every day and aim to reply within 1 to 2 business days. If you are contacting us about an order, include your order number in the subject line — it helps us find your details immediately and cuts the back-and-forth.

What to Include in Your Message

The more context you give us, the faster we can help. For order-related questions, include:

• Your order number (found in your confirmation email)
• The item or items your question relates to
• A brief description of the issue — or a photo if something arrived damaged

For general questions about sizing, products, or anything else, just ask. We know our products well and will give you a straight answer.

Response Times

We reply within 1 to 2 business days Monday through Friday. Messages sent over the weekend or on public holidays will be picked up on the next working day. During busy periods — new drops, sale events — it may take slightly longer but we will always get back to you.

Returns

If you are looking to start a return, please email us first before sending anything back. Our full returns process is on the Returns Policy page. Contacting us first means we can confirm eligibility and give you the correct return address — it makes the whole thing faster for both sides.

Wholesale and Collaboration Enquiries

Interested in stocking SKYLRK or working with us creatively? Send a message to support@skylrkco.shop with the subject line “Wholesale” or “Collab” and we will pass it to the right person.

We are always open to genuine conversations about the brand.